Privacy Policy

Effective date: October 2025
Website: https://in-sites.com
Contact: info@in-sites.com

1. Who We Are

In-Sites is a South African digital consultancy and web development company providing brand, SaaS, and maintenance services for businesses.
Our registered website address is https://in-sites.com.

We respect your right to privacy and comply with the Protection of Personal Information Act (POPIA) and other applicable data protection laws.

2. Information We Collect

We collect and process personal information that helps us provide and improve our services, including:

  • Name, email address, and contact details submitted via forms or consultations

  • Technical data such as IP address, browser type, and device information

  • Information you provide when you comment, book a consultation, or contact us directly

This data is used solely for service delivery, communication, and security purposes.

3. Comments

When visitors leave comments, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string for spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to check if you use it. You can view the Gravatar Privacy Policy at https://automattic.com/privacy/.

After approval of your comment, your profile picture (if applicable) becomes visible to the public in the context of your comment.

4. Media

If you upload images to the site, avoid uploading images with embedded location data (EXIF GPS). Visitors can download and extract location data from such images.

5. Cookies

Our website uses cookies to enhance your browsing experience.
Examples include:

  • Remembering your login and screen display preferences

  • Recognizing returning visitors

  • Collecting anonymous analytics to improve website performance

You can adjust or disable cookies through your browser settings. Note that disabling cookies may limit certain website features.

6. Embedded Content From Other Websites

Articles or pages on this site may include embedded content (e.g., videos, images, or articles). Embedded content behaves as if you have visited the external website directly.
Those websites may collect data, use cookies, and track your interaction in accordance with their own privacy policies.

We encourage you to review the privacy policies of any external websites linked from In-Sites.

7. Who We Share Your Data With

We do not sell or rent your personal data.
We may share limited data only with:

  • Service providers that help operate our website (such as hosting, analytics, or spam-detection tools)

  • Regulatory authorities or legal entities when required by law

If you request a password reset, your IP address will be included in the reset email.

8. How Long We Retain Your Data

  • Comments and their metadata are retained indefinitely to recognize and approve follow-up comments automatically.

  • For registered users, we store the personal information provided in their profiles. Users can edit or delete their details at any time (except their username).

  • Inactive accounts and stored data are periodically reviewed and deleted when no longer required.

9. Your Data Rights

You have the right to:

  • Request access to the personal data we hold about you

  • Ask that we correct or delete your information

  • Withdraw consent for certain processing activities

  • Lodge a complaint with the Information Regulator of South Africa

To exercise these rights, contact us at info@in-sites.com.

10. Data Security

We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, alteration, or disclosure.
This includes secure hosting, encrypted connections (SSL), and access controls within our systems.

11. Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service and may pass through security filters provided by our web host.
Some third-party providers (like Google Analytics) may process data in other countries, but all comply with data protection laws consistent with POPIA and GDPR principles.

12. Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in legislation or our business practices. The updated version will always be available on this page with the revised effective date.